Privacy Policy
Last updated: January 2026
Introduction
At Novalaxero, we value and respect your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our services.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email, phone)
- Demographic information (age, location, occupation)
- Basic financial information to assess your eligibility for support programs
- Technical information (IP address, browser type, operating system)
- User preferences and settings
Use of Information
We use your information to:
- Provide and improve our financial advisory services
- Assess your eligibility for government support programs
- Communicate with you about our services and updates
- Personalize your experience on our website
- Comply with legal and regulatory obligations
- Protect our rights and those of third parties
Information Sharing
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business
- Government authorities when required by law
- Financial institutions with your express consent
- Legal and accounting advisors to meet our obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
In accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Cancel the processing of your data
- Object to the use of your information for certain purposes
Contact
To exercise your rights or resolve questions about this policy, contact us at: privacy@novalaxero.com